Privacy Policy for Strait Strands

At Strait Strands, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services and our online platform.

Information We Collect

We collect various types of information to provide and improve our services to you. This may include:

• Personal Identification Information: Name, email address, phone number, and physical address when you book an appointment, purchase products, or subscribe to our newsletters.
• Service-Related Information: Details about the services you receive (e.g., haircut style, beard trim preferences, hair treatments), your service history, and product purchases.
• Payment Information: While we do not store full credit card details on our servers, we may process transactions through secure third-party payment processors who collect necessary payment information.
• Technical Data: When you visit our online platform, we may automatically collect information such as your IP address, browser type, operating system, referring URLs, and interaction with our online content. This is typically collected through cookies and similar technologies.

How We Use Your Information

The information we collect is used for various purposes, including:

• To provide and manage your appointments and services, including men's haircuts, beard trims, wet shaves, and other grooming services.
• To process transactions and fulfil orders for grooming products.
• To communicate with you regarding your appointments, services, special offers, or important updates.
• To personalise your experience, tailoring our services and product recommendations.
• To improve our services, develop new offerings, and enhance the functionality of our online platform.
• To comply with legal obligations and resolve any disputes.

Data Sharing and Disclosure

We value your trust and are committed to keeping your information confidential. We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing services to you (e.g., appointment scheduling systems, payment processors, email marketing services). These providers are contractually obligated to protect your data and only use it for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you before your personal data becomes subject to a different Privacy Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and restricted access to data. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

Your Data Protection Rights (GDPR Compliance)

In accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the following rights regarding your personal data:

• The High to Access: You have the right to request copies of your personal data.
• The High to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The High to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The High to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The High to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The High to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our online platform may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our site and improve our services. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us: